Privacy Policy
Your Privacy Matters to Swarn
1. Information We Collect
When you interact with our website, we may collect the following information:
Name and contact details (email address, phone number)
Shipping and billing address
Payment details (processed securely via payment gateways)
Order history and purchase details
Device information such as IP address and browser type
We collect this information to provide a smooth and secure shopping experience.
2. How We Use Your Information
Swarn uses your information to:
Process and deliver your orders
Send order confirmations and tracking updates
Respond to customer service inquiries
Improve our website and services
Send promotional offers (only if you opt-in)
We do not sell, rent, or trade your personal information to third parties.
3. Payment Security
All online payments are processed through secure and trusted payment gateways. Swarn does not store your complete debit/credit card details on our servers. Your financial information is encrypted and handled according to industry security standards.
4. Cookies & Tracking Technologies
Our website may use cookies to:
Enhance your browsing experience
Remember your preferences
Analyze website traffic and performance
You can choose to disable cookies through your browser settings, but some features of the website may not function properly.
5. Sharing of Information
We may share your information only with:
Courier and delivery partners for order fulfillment
Payment gateway providers for transaction processing
Legal authorities if required by law
All third parties are obligated to protect your information.
6. Data Protection & Security
Swarn takes reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, no online platform can guarantee complete security.
7. Your Rights
You have the right to:
Access or update your personal information
Request correction of inaccurate data
Opt out of promotional communications
Request deletion of your account (subject to legal requirements)
To exercise these rights, please contact our support team.
8. Third-Party Links
Our website may contain links to external websites. Swarn is not responsible for the privacy practices or content of those third-party sites.
9. Changes to This Policy
Swarn reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.
1. General Information
Swarn specializes in premium-quality 1 Gram Gold Plated Jewellery. Our jewellery is gold-plated and not solid gold unless explicitly mentioned. Product images are for representation purposes only. Slight variations in color, size, and finish may occur due to lighting and screen settings.
2. Product Description & Pricing
We strive to ensure that all product descriptions, images, and prices are accurate. However:
Prices are subject to change without prior notice.
We reserve the right to correct errors in pricing or descriptions.
Availability of products may change at any time.
Swarn reserves the right to cancel orders in case of incorrect pricing or stock unavailability.
3. Orders & Payments
Orders are confirmed only after successful payment.
We accept secure online payments through approved payment gateways.
Swarn is not responsible for payment gateway failures or transaction delays beyond our control.
If a payment is deducted but the order is not confirmed, please contact our support team.
4. Shipping & Delivery
Orders are processed within the specified timeframe mentioned on the website.
Delivery timelines may vary depending on location.
Swarn is not responsible for delays caused by courier services or unforeseen circumstances.
Customers must provide accurate shipping details. Incorrect addresses may result in delivery failure.
5. Returns & Exchanges
Returns or exchanges are subject to our Return Policy.
Items must be unused and in original condition with packaging intact.
Customized or special-order jewellery may not be eligible for return.
Swarn reserves the right to reject return requests that do not meet policy requirements.
6. Jewellery Care
Our 1 Gram Gold Jewellery is gold-plated and requires proper care:
Avoid contact with water, perfumes, and chemicals.
Store in a dry place after use.
Clean gently with a soft cloth.
Improper care may affect the plating, and Swarn is not responsible for damage due to misuse.
7. Intellectual Property
All content on this website, including logos, images, designs, text, and graphics, belongs to Swarn and is protected under applicable copyright and intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
8. Limitation of Liability
Swarn shall not be liable for:
Indirect or incidental damages arising from product use.
Allergic reactions due to individual skin sensitivity.
Delays or failures caused by circumstances beyond our control.
9. Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of your information as described.
10. Changes to Terms
Swarn reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website indicates acceptance of the updated terms.