Terms & Conditions
Welcome to Swarn
These Terms & Conditions govern your use of the Swarn website and the purchase of our 1 Gram Gold Jewellery products. By accessing our website or placing an order, you agree to comply with the terms outlined below.
1. General Information
Swarn specializes in premium-quality 1 Gram Gold Plated Jewellery. Our jewellery is gold-plated and not solid gold unless explicitly mentioned. Product images are for representation purposes only. Slight variations in color, size, and finish may occur due to lighting and screen settings.
2. Product Description & Pricing
We strive to ensure that all product descriptions, images, and prices are accurate. However:
Prices are subject to change without prior notice.
We reserve the right to correct errors in pricing or descriptions.
Availability of products may change at any time.
Swarn reserves the right to cancel orders in case of incorrect pricing or stock unavailability.
3. Orders & Payments
Orders are confirmed only after successful payment.
We accept secure online payments through approved payment gateways.
Swarn is not responsible for payment gateway failures or transaction delays beyond our control.
If a payment is deducted but the order is not confirmed, please contact our support team.
4. Shipping & Delivery
Orders are processed within the specified timeframe mentioned on the website.
Delivery timelines may vary depending on location.
Swarn is not responsible for delays caused by courier services or unforeseen circumstances.
Customers must provide accurate shipping details. Incorrect addresses may result in delivery failure.
5. Returns & Exchanges
Returns or exchanges are subject to our Return Policy.
Items must be unused and in original condition with packaging intact.
Customized or special-order jewellery may not be eligible for return.
Swarn reserves the right to reject return requests that do not meet policy requirements.
6. Jewellery Care
Our 1 Gram Gold Jewellery is gold-plated and requires proper care:
Avoid contact with water, perfumes, and chemicals.
Store in a dry place after use.
Clean gently with a soft cloth.
Improper care may affect the plating, and Swarn is not responsible for damage due to misuse.
7. Intellectual Property
All content on this website, including logos, images, designs, text, and graphics, belongs to Swarn and is protected under applicable copyright and intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
8. Limitation of Liability
Swarn shall not be liable for:
Indirect or incidental damages arising from product use.
Allergic reactions due to individual skin sensitivity.
Delays or failures caused by circumstances beyond our control.
9. Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of your information as described.
10. Changes to Terms
Swarn reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website indicates acceptance of the updated terms.